Design Notes
For Services Provided By Greenbrook Design – Ask The Designer.
Can I shop on my own?
You have hired me to design and complete a vision for your space. I ask that you do not select or purchase items because they may not fit the design, space, or budget. You will receive a detailed Specification for items to be purchased directly.
What Additional Cost Can I Expect?
I do my best to give you a complete cost outlook of each item, but additional costs such as storage, shipping, installation, or unexpected labor occasionally happen. For a very detailed explanation of possible hidden costs, read: The Hidden Costs of Interior Design
Do You Work With Contractors?
I work with the contractors hired by the client. I love working with other design professionals to create your custom space. I prefer to use professionals I have worked with on previous projects, and can provide recommendations when necessary. Greenbrook Design does not provide contractor services, so independent architects and contractors hired by the client are an integral part of the process.
How Long Do Projects Normally Last?
You will find this on many interior design questions and answers forums. This depends on the scope of the project and what is purchased. Occasionally, there are delays caused by weather, vendor vacations, factory errors, and other unpredictable influences that are out of my control. The client and all professionals hired to work on the project are expected not to cause unreasonable delays. Custom-ordered projects can take 4-12 weeks to receive once ordered.
How Do I Place An Order?
Once you receive a Proposal, you have 3 days to accept or decline the item. For acceptance, a signed copy of the proposal or approval on Studio Projects and full payment are required to place an order. No item will be ordered by the Designer until the Designer receives the signed proposal and complete payment.
Can I Change My Mind After An Order Is Placed?
Most often, orders cannot be canceled or refunded. In the event that a full refund can be attained, you may cancel the order and receive a refund for the cost of the item minus the purchasing fee and any other applicable fees. You will be charged hourly for the time spent on canceled orders. Custom orders are not refundable.
When Are Payments Due?
Proposals are due with payment within 3 days. Invoices for time billing and reimbursable expenses are due within 14 days. Invoices over 30 days past due will accrue a 10% late fee per month, and all work will cease until the invoice is paid.
What If I Decide To Add More To The Scope Of Work Mid-Design?
Since I work hourly, increasing the scope is not a problem.
What If I Have Concerns About An Item?
Please bring these to my attention immediately, and we will discuss your concerns and, if necessary, find a more desirable solution. You make the decision about what is purchased and installed in your home.
What About A Budget?
We can work within your budget, whether you are looking for a completely custom masterpiece, something more along the lines of Pottery Barn, or a mix of the two. Having a budget is very important for the project to run smoothly and for your expectations to be met.
How Are Items Delivered?
Our policy is to perform one large installation of all your items, including all furniture and accessories purchased. Items purchased by Greenbrook Design go into a licensed, bonded, insured, and climate-controlled warehouse awaiting installation. It is our policy not to deliver items to clients’ homes directly or in multiple trips. Clients are responsible for all shipping, storage, and delivery fees.
How Do You Invoice Your Time?
In an effort to be as transparent as possible, I try to detail out design time. For example, I may spend my day researching products and putting together a design board. I do my best to detail the date, time spent, and a general summary of completed tasks.
Greenbrook DesignMaking the decision to open our own showroom was not done overnight. It began as the answer to a need for our clients. They needed a place where they could come and explore the possibilities that awaited them for their home renovation. It was important to our owners, Travis and Stacey Walker, that their clients could see and feel the products, enhancing their design experience. As the idea became a reality, the Walkers realized the added benefit of having more than just cabinets featured in the showroom. Greenbrook Design is proud to be an authorized dealer for not just four lines of cabinetry but multiple home furnishings and decor companies like Europe 2 You and Moe’s. Get a peek inside the showroom here and listen to Stacey share her vision of the showroom.
We have all witnessed the transformation this past year, bedrooms become offices, kitchen tables become classrooms, and your basement doubles as a home gym. The problem is that most of these spaces were not ready to accommodate double duty. Multifunctional means one area of the home can handle multiple duties, while this sounds great, no one wants it to look like it’s a three-in-one, which is where good design comes into play. Selecting furniture pieces that can serve several purposes or planning a layout that can fulfill multiple needs is key to creating a home that suits your family’s unique lifestyle and routine. Let’s discuss what goes into designing these spaces and how you can make the most of the space you have.
Walker WoodworkingDesign is more than just creating a layout that is functional and beautiful; it is about turning a house into a home that has an atmosphere just right for you. A functional home is good, but a home where you feel at home is best, which is the end goal for every designer. One way to have a welcoming environment is to draw inspiration from nature, which is a trend that is gaining momentum in the design world.
Walker Woodworking When you think of a closet, you envision a space within a room that opens with a door. For some, it means enough room to hang up clothes or store larger items. It has, however, evolved to become much more than a mere stash and go-to spot for necessities. From hall closets to pantries to linen and bedroom closets, they serve multiple purposes. Today, it can be a mini dressing room, a place to keep all the kids’ sports equipment, and even a place of meditation ( really, it’s a thing). It is a great way to gain extra storage in the bedroom for personal items and is considered an extension of the home.
Walker Woodworking Are you feeling like something needs to change inside your home? Tired of the same old decor pieces greeting you when you come home? Maybe your taste in style has changed, and you’re looking for a little update? The good news is you don’t have to do a full-blown renovation to achieve your goal; sometimes, it takes a little freshening up to update your home.
Greenbrook Design
Walker Woodworking