• Link to Facebook
  • Link to Instagram
  • Link to TikTok
  • Link to Pinterest
  • Link to Mail
Phone: 980-404-9600
Greenbrook Design
  • Home
  • About
    • Cabinet Design
    • Interior Design
    • Our Process
    • Install FAQ
    • Meet The Team
      • Chloe Tate
      • Hannah Deal
      • Taylor Walker
      • Tina Colgan
    • Our Story
    • Testimonials
  • Design Center
    • Cabinet Lines
    • LED Cabinet Lighting Prep
    • More Products
  • Portfolio
    • Inspiration Gallery
    • Project Portfolio’s
  • Design Journal
  • Contact Us
  • Events
  • Careers
  • 980-404-9600
  • Click to open the search input field Click to open the search input field Search
  • Menu Menu
a bedroom with a couch and a table and gold light
Greenbrook Design

Design Notes

Interior Design Project Common Questions and Answers

Share this entry
  • Share on Facebook
  • Share on X
  • Share on Pinterest
  • Share on LinkedIn
  • Share on Reddit
  • Share by Mail

For Services Provided By Greenbrook Design – Ask The Designer.

Can I shop on my own?

You have hired me to design and complete a vision for your space. I ask that you do not select or purchase items because they may not fit the design, space, or budget. You will receive a detailed Specification for items to be purchased directly.

What Additional Cost Can I Expect?

I do my best to give you a complete cost outlook of each item, but additional costs such as storage, shipping, installation, or unexpected labor occasionally happen. For a very detailed explanation of possible hidden costs, read: The Hidden Costs of Interior Design

Do You Work With Contractors?

I work with the contractors hired by the client. I love working with other design professionals to create your custom space. I prefer to use professionals I have worked with on previous projects, and can provide recommendations when necessary. Greenbrook Design does not provide contractor services, so independent architects and contractors hired by the client are an integral part of the process.

How Long Do Projects Normally Last?

You will find this on many interior design questions and answers forums. This depends on the scope of the project and what is purchased. Occasionally, there are delays caused by weather, vendor vacations, factory errors, and other unpredictable influences that are out of my control. The client and all professionals hired to work on the project are expected not to cause unreasonable delays. Custom-ordered projects can take 4-12 weeks to receive once ordered.

How Do I Place An Order?

Once you receive a Proposal, you have 3 days to accept or decline the item. For acceptance, a signed copy of the proposal or approval on Studio Projects and full payment are required to place an order.  No item will be ordered by the Designer until the Designer receives the signed proposal and complete payment.

Can I Change My Mind After An Order Is Placed?

Most often, orders cannot be canceled or refunded. In the event that a full refund can be attained, you may cancel the order and receive a refund for the cost of the item minus the purchasing fee and any other applicable fees. You will be charged hourly for the time spent on canceled orders. Custom orders are not refundable.

When Are Payments Due?

Proposals are due with payment within 3 days. Invoices for time billing and reimbursable expenses are due within 14 days. Invoices over 30 days past due will accrue a 10% late fee per month, and all work will cease until the invoice is paid.

What If I Decide To Add More To The Scope Of Work Mid-Design?

Since I work hourly, increasing the scope is not a problem.

What If I Have Concerns About An Item?

Please bring these to my attention immediately, and we will discuss your concerns and, if necessary, find a more desirable solution. You make the decision about what is purchased and installed in your home.

What About A Budget?

We can work within your budget, whether you are looking for a completely custom masterpiece, something more along the lines of Pottery Barn, or a mix of the two. Having a budget is very important for the project to run smoothly and for your expectations to be met.

How Are Items Delivered?

Our policy is to perform one large installation of all your items, including all furniture and accessories purchased. Items purchased by Greenbrook Design go into a licensed, bonded, insured, and climate-controlled warehouse awaiting installation. It is our policy not to deliver items to clients’ homes directly or in multiple trips. Clients are responsible for all shipping, storage, and delivery fees.

How Do You Invoice Your Time?

In an effort to be as transparent as possible, I try to detail out design time. For example, I may spend my day researching products and putting together a design board. I do my best to detail the date, time spent, and a general summary of completed tasks.

What Is Your Response Time By Email and Or Text?

A design project can be very time-consuming; even when I am not working directly on your project, it is always on my mind. I am usually available to answer questions and will reply to texts and emails when possible on regular business days between the hours of 7 am and 7 pm. If I am in town, I am usually available on Saturdays between 9 & 4. We hope these interior design questions and answers have helped you in the area of design. If you have any other questions, we are more than happy to answer them.

Share this entry
  • Share on Facebook
  • Share on X
  • Share on Pinterest
  • Share on LinkedIn
  • Share on Reddit
  • Share by Mail

a kitchen with a island and chairsWalker Woodworking

Is It Worth It: Why Hire a Designer?

Life, Styled

You love your home, but there are some areas that are no longer working for you, if they ever did at all. You have made the big decision to renovate your kitchen, to give yourself the space you have always envisioned, but it feels overwhelming. How do you know which layout will work best for you? Which style best represents you, and what wood type will pair perfectly with certain colors? The kitchen can be a more difficult renovation because it involves multiple facets, such as plumbing and electrical. Adding in the appliances, lighting, and cabinets decisions can be enough to make your head spin. Planning is a critical part of a kitchen renovation, making it a key area of focus, which is why an experienced designer can help you accomplish your dreams on time and on budget.

Read more
August 28, 2021/by Stacey Walker
https://i0.wp.com/greenbrookdesign.com/wp-content/uploads/2025/06/Walker-Woodworking-custom-cabinets-kitchen-lighting-kitchen-island-countertop-backsplash-range-hood-alder-wood.jpg?fit=1069%2C1280&ssl=1 1280 1069 Stacey Walker https://greenbrookdesign.com/wp-content/uploads/2025/01/Design-Center-Logo-1-02-300x213.png Stacey Walker2021-08-28 15:18:352025-07-29 15:19:21Is It Worth It: Why Hire a Designer?
Walker Woodworking custom cabinets James Martin Vanities Savannah vanity Carrara While marble countertop boho style

Simple, Stylish, & Smart: The Benefits of a James Martin Vanity

Design Notes

James Martin Vanities has not disappointed us but provided many of our clients with a bathroom vanity that suited their unique needs, and the shorter lead times have allowed them to get the upgrades they needed within their timeframe. Our goal will always remain to provide our clients with the best possible products that fit their project, whether that is a custom, semi-custom, or predone option like the James Martin Vanity. We are here to assist you in finding the vanity that works for you, which is why we offer a variety of options. Are you ready for a change? Come visit our showroom where we have multiple vanities available for you to browse, and if you like one, you can take it home with you.

Read more
August 14, 2021/by Stacey Walker
https://i0.wp.com/greenbrookdesign.com/wp-content/uploads/2025/07/Walker-Woodworking-custom-cabinets-James-Martin-Vanities-Savannah-vanity-Carrara-While-marble-countertop-boho-style.jpg?fit=1110%2C1280&ssl=1 1280 1110 Stacey Walker https://greenbrookdesign.com/wp-content/uploads/2025/01/Design-Center-Logo-1-02-300x213.png Stacey Walker2021-08-14 15:23:022025-07-29 15:24:04Simple, Stylish, & Smart: The Benefits of a James Martin Vanity
A cutting board with strawberries and a knifeWalker Woodworking

Why Choose a Galley Workstation

Design Notes

The kitchen sink has often been used to describe someone who packs everything they can think of when going on a trip, but in reality, it is a vital part of the kitchen and one of the most frequently used elements. It’s how we maintain a clean environment as we wash our hands, food, countertops, and dirty dishes. Our entire meal prep revolves around the sink since it is where most of the food is cut and prepared to be turned into a delicious dish for the family, and all the pots are filled. With so much happening around the sink, and it fulfills many roles, the type you choose is important. It should have the capacity to do everything needed in one easy design, which is why Greenbrook Design is proud to be a dealer for the Galley Workstation, a company that has reinvented the sink. Let’s talk about what it is and why you should choose it for your new kitchen sink.

Read more
August 7, 2021/by Stacey Walker
https://i0.wp.com/greenbrookdesign.com/wp-content/uploads/2025/06/Walker-Woodworking-cutom-cabinets-the-Galley-sink-quartz-countertop-kitchen-sink.jpg?fit=1920%2C1280&ssl=1 1280 1920 Stacey Walker https://greenbrookdesign.com/wp-content/uploads/2025/01/Design-Center-Logo-1-02-300x213.png Stacey Walker2021-08-07 15:26:542025-07-29 15:27:20Why Choose a Galley Workstation
basement

Why have an Entertainment Space?

Design Notes

Home is more than just a place to prepare for the next day, to sleep at night, and to eat your meals. It is a place where memories are made. It is where you can take a break from your routine and do something fun with your family. While everyone enjoys gathering in the kitchen, it is not the most ideal area of the home to play a board game or watch a movie. Many homeowners enjoy the idea of having a separate area where the kids can play, or they can host a Super Bowl party. Carving out a place in the home dedicated to just fun is a great way to enjoy family time without worrying about making a mess. Let’s talk about some ways to build your home for entertainment.

Read more
August 1, 2021/by Stacey Walker
https://i0.wp.com/greenbrookdesign.com/wp-content/uploads/2025/07/Golf-simulator-finished-basement-entertainment-area-wood-flooring.jpg?fit=1941%2C1280&ssl=1 1280 1941 Stacey Walker https://greenbrookdesign.com/wp-content/uploads/2025/01/Design-Center-Logo-1-02-300x213.png Stacey Walker2021-08-01 15:34:442025-07-29 15:35:16Why have an Entertainment Space?
a kitchen with blue cabinets and white tile floorWalker Woodworking

Accessorize, Access, & Accent: What is Open Shelving?

Design Notes

The kitchen is the center of the home, which means it should be given good consideration when planning its layout. This is especially true when it comes to cabinet design. Closed, glass front, and open shelving are the options available for kitchen cabinets. Open shelving has become a popular choice with homeowners and designers alike due to the elegance and style it brings to the kitchen. Let’s talk about the benefits it can bring to your home and some helpful design tips.

Read more
July 28, 2021/by Stacey Walker
https://i0.wp.com/greenbrookdesign.com/wp-content/uploads/2025/05/Dura-Supreme-cabinets-white-backsplash-kitchen-cabinets-blue-kitchen-cabinets-open-shelving-cabinets.jpg?fit=1920%2C1280&ssl=1 1280 1920 Stacey Walker https://greenbrookdesign.com/wp-content/uploads/2025/01/Design-Center-Logo-1-02-300x213.png Stacey Walker2021-07-28 15:38:492025-07-29 15:39:15Accessorize, Access, & Accent: What is Open Shelving?
Page 30 of 49«‹2829303132›»

Follow us on Facebook

Office

Address
112 N. Lafayette St.
Shelby, NC 28150

 

Contact
Jan@greenbrookdesign.com
980-404-9600

 

Showroom Hours:
Monday 9 to 5 pm
Tuesday 9 to 5 pm
Wednesday 9 to 5 pm
Thursday 9 to 5 pm
Friday 10 to 4 pm
First Friday’s extended hours 5 to 7 pm
Saturday 10 to 2 pm

 

Our showroom is open to the public. Design meetings require an appointment, which can be done by phone or email. CONTACT US

 

Vendors require an appointment. Please contact: Jan@greenbrookdesign.com

Join Our Newsletter
  Thank you for Signing Up
Please correct the marked field(s) below.
Email
Name

Latest Projects

  • Elegant bathroom with gold vessel sink
    Sherrills Ford Custom Home Featuring Semi-custom CabinetsMay 13, 2026 - 2:25 pm
  • Walker Woodworking custom cabinetsStoll Hood white bar stools island lighting mullions open kitchen design Catawba door
    Sherrills Ford Custom Kitchen & Master BathroomMay 12, 2026 - 11:49 am
  • Bunk room bunk beds custom cabinetry Walker Woodworking custom finish lake house ideas
    Sherrills Ford Custom HomeMarch 20, 2026 - 12:18 pm
  • Walker Woodworking Greenbrook Design LED Lighting Walnut drawer boxes 60 Julien Sink 48 Range
    Kitchen Remodel gets Inset CabinetryJanuary 22, 2026 - 2:01 pm
  • Walker Woodworking custom cabinetsWalnut island Piedmont Door Top Knobs hardware Honey Bronze Reeded cabinets End panel design kitchen designer 1
    Kitchen Remodel meets Custom Detail & Everyday LivingJanuary 6, 2026 - 5:55 pm
  • masterbath design bathroom designer Greenbrook Design Shelby NC Walker Woodworking custom cabinets reeded doors rounded vanity floating vanity
    Serene Reeded RetreatJanuary 6, 2026 - 4:38 pm
  • Walker Woodworking mountain homes Quarter Sawn White Oak Silestone Clifton Door Profile Integrated End Panel Vertical Dividers Stoll Industries Metal hood panel ready appliance
    Modern Mountain OakNovember 15, 2025 - 1:46 pm
  • KLI%40HeatherIsonPhotography Walnut reeded hood Curved island with waterfall edge black metal mullions Stoll Ind. Walnut cabinets texture in the kitchen
    Reeded Cabinetry in StyleOctober 29, 2025 - 11:56 am
  • Walker Woodworking custom cabinets frameless cabinets quarter sawn white oak glass front cabinet doors quartz countertop
    Black Walnut and White OakOctober 7, 2025 - 5:09 pm
  • Walker Woodworking custom cabinets kitchen lighting kitchen island white kitchen cabinets inset cabinets
    A Touch of Brass and WalnutOctober 7, 2025 - 4:25 pm

Categories

  • Design Notes (136)
  • In The News (5)
  • Life, Styled (85)
  • Smart -Innovative – Solutions (8)
  • Uptown & Undercover (3)
  • What's New (7)

Quicklinks

Get Started

Meet the Team

FAQ

Testimonials

7 Step Process

Our Services

Contact Us

Events

Dealer For

Walker Woodworking

Cabinets by Cabico

Metropolitan Woodworks Cabinets

Fabuwood Cabinets

Shamrock Cabinets

NatureKast – Outdoor Cabinetry

James Martin Vanities

Find Our Showroom

112 N. Lafayette St.

Shelby, NC 28150

Greenbrook Design 2025 - Enfold Theme by Kriesi
  • Link to Facebook
  • Link to Instagram
  • Link to TikTok
  • Link to Pinterest
  • Link to Mail
Link to: Tips For Planning Your Remodel Budget: Budgeting for Your Kitchen and Bath Link to: Tips For Planning Your Remodel Budget: Budgeting for Your Kitchen and Bath Tips For Planning Your Remodel Budget: Budgeting for Your Kitchen and Batha drawer with items in it budgetingGreenbrook Design Link to: The Bramble House Link to: The Bramble House a living room with a green couch and a kitchenWalker WoodworkingThe Bramble House
Scroll to top Scroll to top Scroll to top