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a bedroom with a couch and a table and gold light
Greenbrook Design

Design Notes

Interior Design Project Common Questions and Answers

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For Services Provided By Greenbrook Design – Ask The Designer.

Can I shop on my own?

You have hired me to design and complete a vision for your space. I ask that you do not select or purchase items because they may not fit the design, space, or budget. You will receive a detailed Specification for items to be purchased directly.

What Additional Cost Can I Expect?

I do my best to give you a complete cost outlook of each item, but additional costs such as storage, shipping, installation, or unexpected labor occasionally happen. For a very detailed explanation of possible hidden costs, read: The Hidden Costs of Interior Design

Do You Work With Contractors?

I work with the contractors hired by the client. I love working with other design professionals to create your custom space. I prefer to use professionals I have worked with on previous projects, and can provide recommendations when necessary. Greenbrook Design does not provide contractor services, so independent architects and contractors hired by the client are an integral part of the process.

How Long Do Projects Normally Last?

You will find this on many interior design questions and answers forums. This depends on the scope of the project and what is purchased. Occasionally, there are delays caused by weather, vendor vacations, factory errors, and other unpredictable influences that are out of my control. The client and all professionals hired to work on the project are expected not to cause unreasonable delays. Custom-ordered projects can take 4-12 weeks to receive once ordered.

How Do I Place An Order?

Once you receive a Proposal, you have 3 days to accept or decline the item. For acceptance, a signed copy of the proposal or approval on Studio Projects and full payment are required to place an order.  No item will be ordered by the Designer until the Designer receives the signed proposal and complete payment.

Can I Change My Mind After An Order Is Placed?

Most often, orders cannot be canceled or refunded. In the event that a full refund can be attained, you may cancel the order and receive a refund for the cost of the item minus the purchasing fee and any other applicable fees. You will be charged hourly for the time spent on canceled orders. Custom orders are not refundable.

When Are Payments Due?

Proposals are due with payment within 3 days. Invoices for time billing and reimbursable expenses are due within 14 days. Invoices over 30 days past due will accrue a 10% late fee per month, and all work will cease until the invoice is paid.

What If I Decide To Add More To The Scope Of Work Mid-Design?

Since I work hourly, increasing the scope is not a problem.

What If I Have Concerns About An Item?

Please bring these to my attention immediately, and we will discuss your concerns and, if necessary, find a more desirable solution. You make the decision about what is purchased and installed in your home.

What About A Budget?

We can work within your budget, whether you are looking for a completely custom masterpiece, something more along the lines of Pottery Barn, or a mix of the two. Having a budget is very important for the project to run smoothly and for your expectations to be met.

How Are Items Delivered?

Our policy is to perform one large installation of all your items, including all furniture and accessories purchased. Items purchased by Greenbrook Design go into a licensed, bonded, insured, and climate-controlled warehouse awaiting installation. It is our policy not to deliver items to clients’ homes directly or in multiple trips. Clients are responsible for all shipping, storage, and delivery fees.

How Do You Invoice Your Time?

In an effort to be as transparent as possible, I try to detail out design time. For example, I may spend my day researching products and putting together a design board. I do my best to detail the date, time spent, and a general summary of completed tasks.

What Is Your Response Time By Email and Or Text?

A design project can be very time-consuming; even when I am not working directly on your project, it is always on my mind. I am usually available to answer questions and will reply to texts and emails when possible on regular business days between the hours of 7 am and 7 pm. If I am in town, I am usually available on Saturdays between 9 & 4. We hope these interior design questions and answers have helped you in the area of design. If you have any other questions, we are more than happy to answer them.

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Walker Woodworking Noir lighting Orion Pendent matte black finish

New Year, New Trends, New Lights: Home Lighting Trends for 2022

Design Notes

Since the invention of the light bulb, we have been able to brighten up our homes at any time of day. It has been great to eliminate shadows in areas where there are limited windows or even none at all, and allowed us to achieve more in a 24-hour period. Light fixtures have also developed from being just a practical tool into works of art, giving homeowners the chance to express themselves and add a touch of elegance to any room. Changing out a light fixture can completely alter or transform a room, and with so many sizes and styles, it can be hard to know which one is right for you. As we approach the close of another year, new home lighting trends for 2022 could provide helpful information for selecting your next light fixture that will perfectly illuminate your home.

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November 1, 2021/by Stacey Walker
https://i0.wp.com/greenbrookdesign.com/wp-content/uploads/2025/07/Walker-Woodworking-Noir-lighting-Orion-Pendent-matte-black-finish.jpg?fit=1920%2C1280&ssl=1 1280 1920 Stacey Walker https://greenbrookdesign.com/wp-content/uploads/2025/01/Design-Center-Logo-1-02-300x213.png Stacey Walker2021-11-01 13:39:402025-07-29 13:40:19New Year, New Trends, New Lights: Home Lighting Trends for 2022
a dining room with a table and artwork on the wallGreenbrook Design

A Place At The Table: Dining Room Design Tips

Life, Styled

Every area of the home has a purpose, a specific role to play in running a house smoothly, whether that is the living room where we relax or the bathroom where we get ready for the day. The kitchen is a place of preparation, the space where we go to cook for our family, but it is the dining room where it is served and enjoyed. This is the space within the home that gives families a designated area to gather around and dine together, as well as for activities like homework, bills, and fun things like family game night. It is a multifunctional space, which means it deserves some extra attention when selecting decor pieces. Let’s talk about the many elements you can use to give the dining room the love and beauty it deserves.

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October 28, 2021/by Stacey Walker
https://i0.wp.com/greenbrookdesign.com/wp-content/uploads/2025/01/Walker-Woodworking-custom-cabinets-dean-chandelier-live-edge-dining-room-table-dovetail-furniture.jpg?fit=1920%2C1280&ssl=1 1280 1920 Stacey Walker https://greenbrookdesign.com/wp-content/uploads/2025/01/Design-Center-Logo-1-02-300x213.png Stacey Walker2021-10-28 14:16:232025-07-29 14:16:48A Place At The Table: Dining Room Design Tips
a group of ceramic bowls and vases on a table live edge tableGreenbrook Design

Choose What You Love: What is Mixology Interior Design?

Design Notes

The world of interior design has run the full gamut of trends, from minimal to over-the-top and back again. Your home is meant to be your happy place, and a good design can affect the atmosphere. There are multiple styles to choose from, including modern, traditional, farmhouse, and transitional. Each possesses characteristics that make them unique in their own way, but sometimes what is offered is not enough, which is where the term mixology comes in, and no, we are not referring to the mixing of cocktails. There is a beauty when mixing and matching design styles, cabinets, and furnishings to create a space that perfectly reflects you. For a long time, designers were taught that things needed to remain within a certain realm of style in order for them to look good, but over the past few years, those boundaries have been broken down to make way for homeowners to express themselves in their own way. Out of this, there have been some new terms used to describe the shift in styles, such as grand millennial. If you like a few elements from multiple styles, then mixology may be your new best friend.

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October 21, 2021/by Stacey Walker
https://i0.wp.com/greenbrookdesign.com/wp-content/uploads/2025/01/Walker-Woodworking-custom-cabinets-custom-dining-room-table-pottery-pieces.jpg?fit=1920%2C1280&ssl=1 1280 1920 Stacey Walker https://greenbrookdesign.com/wp-content/uploads/2025/01/Design-Center-Logo-1-02-300x213.png Stacey Walker2021-10-21 14:20:222025-07-29 14:20:51Choose What You Love: What is Mixology Interior Design?
A kitchen with a double faucet sink and shelves and a large windowWalker Woodworking

Nature Inspired: What is Biophilia Design?

Life, Styled

Is Biophilia Design For You? We love the looks nature inspires, which is why we have multiple products available for you to browse inside our showroom. From unique artwork to furniture pieces, we invite you to visit us and spend time browsing our 5,000 square foot showroom located in charming Uptown Shelby and find the inspiration you’ve been looking for to create the perfect environment in your home.

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October 14, 2021/by Stacey Walker
https://i0.wp.com/greenbrookdesign.com/wp-content/uploads/2025/06/Walker-Woodworking-custom-cabinets-Grothouse-butcherblock-Belwith-Keeler-hardware-metal-shelf-inset-cabinets-walnut.jpg?fit=1536%2C1152&ssl=1 1152 1536 Stacey Walker https://greenbrookdesign.com/wp-content/uploads/2025/01/Design-Center-Logo-1-02-300x213.png Stacey Walker2021-10-14 14:26:382025-07-29 14:27:05Nature Inspired: What is Biophilia Design?
Walker Woodworking custom cabinets dog bath room beverage cooler top knobs hardware tomato red cabinets frameless cabinets

Make A Statement: Contrasting Colors in Design

Design Notes

The world of design draws on multiple elements to create the perfect space for homeowners, a place that represents them and their particular style. Color plays a vital role in the design process, and its effects go beyond just adding a splash to the room. Color can affect our mood, communicate a message, lessen eye strain, and even play a part in remembering certain events. It also has the ability to influence the size of a room with certain colors, causing the area to feel larger, while other shades create a more intimate feel. Color selection can be a fun and rewarding process, plus it provides you with a great way to tell your story. More homeowners are discovering the beauty of contrasting colors, and this choice is gaining popularity in the design world. From two-toned kitchens to opposites in cabinets and tile, contrasting colors can spice up your design and make a stunning statement. Let’s explore more about what contrasting colors are and how they can help you tell your story.

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October 7, 2021/by Stacey Walker
https://i0.wp.com/greenbrookdesign.com/wp-content/uploads/2025/06/Walker-Woodworking-custom-cabinets-dog-bath-room-beverage-cooler-top-knobs-hardware-tomato-red-cabinets-frameless-cabinets.jpg?fit=1920%2C1280&ssl=1 1280 1920 Stacey Walker https://greenbrookdesign.com/wp-content/uploads/2025/01/Design-Center-Logo-1-02-300x213.png Stacey Walker2021-10-07 14:31:492025-07-29 14:44:14Make A Statement: Contrasting Colors in Design
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112 N. Lafayette St.
Shelby, NC 28150

 

Contact
Jan@greenbrookdesign.com
980-404-9600

 

Showroom Hours:
Monday 9 to 5 pm
Tuesday 9 to 5 pm
Wednesday 9 to 5 pm
Thursday 9 to 5 pm
Friday 10 to 4 pm
First Friday’s extended hours 5 to 7 pm
Saturday 10 to 2 pm

 

Our showroom is open to the public. Design meetings require an appointment, which can be done by phone or email. CONTACT US

 

Vendors require an appointment. Please contact: Jan@greenbrookdesign.com

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