Design Notes

Interior Design Project Common Questions and Answers

For Services Provided By Greenbrook Design – Ask The Designer.

Can I shop on my own?

You have hired me to design and complete a vision for your space. I ask that you do not select or purchase items because they may not fit the design, space, or budget. You will receive a detailed Specification for items to be purchased directly.

What Additional Cost Can I Expect?

I do my best to give you a complete cost outlook of each item, but additional costs such as storage, shipping, installation, or unexpected labor occasionally happen. For a very detailed explanation of possible hidden costs, read: The Hidden Costs of Interior Design

Do You Work With Contractors?

I work with the contractors hired by the client. I love working with other design professionals to create your custom space. I prefer to use professionals I have worked with on previous projects, and can provide recommendations when necessary. Greenbrook Design does not provide contractor services, so independent architects and contractors hired by the client are an integral part of the process.

How Long Do Projects Normally Last?

You will find this on many interior design questions and answers forums. This depends on the scope of the project and what is purchased. Occasionally, there are delays caused by weather, vendor vacations, factory errors, and other unpredictable influences that are out of my control. The client and all professionals hired to work on the project are expected not to cause unreasonable delays. Custom-ordered projects can take 4-12 weeks to receive once ordered.

How Do I Place An Order?

Once you receive a Proposal, you have 3 days to accept or decline the item. For acceptance, a signed copy of the proposal or approval on Studio Projects and full payment are required to place an order.  No item will be ordered by the Designer until the Designer receives the signed proposal and complete payment.

Can I Change My Mind After An Order Is Placed?

Most often, orders cannot be canceled or refunded. In the event that a full refund can be attained, you may cancel the order and receive a refund for the cost of the item minus the purchasing fee and any other applicable fees. You will be charged hourly for the time spent on canceled orders. Custom orders are not refundable.

When Are Payments Due?

Proposals are due with payment within 3 days. Invoices for time billing and reimbursable expenses are due within 14 days. Invoices over 30 days past due will accrue a 10% late fee per month, and all work will cease until the invoice is paid.

What If I Decide To Add More To The Scope Of Work Mid-Design?

Since I work hourly, increasing the scope is not a problem.

What If I Have Concerns About An Item?

Please bring these to my attention immediately, and we will discuss your concerns and, if necessary, find a more desirable solution. You make the decision about what is purchased and installed in your home.

What About A Budget?

We can work within your budget, whether you are looking for a completely custom masterpiece, something more along the lines of Pottery Barn, or a mix of the two. Having a budget is very important for the project to run smoothly and for your expectations to be met.

How Are Items Delivered?

Our policy is to perform one large installation of all your items, including all furniture and accessories purchased. Items purchased by Greenbrook Design go into a licensed, bonded, insured, and climate-controlled warehouse awaiting installation. It is our policy not to deliver items to clients’ homes directly or in multiple trips. Clients are responsible for all shipping, storage, and delivery fees.

How Do You Invoice Your Time?

In an effort to be as transparent as possible, I try to detail out design time. For example, I may spend my day researching products and putting together a design board. I do my best to detail the date, time spent, and a general summary of completed tasks.

What Is Your Response Time By Email and Or Text?

A design project can be very time-consuming; even when I am not working directly on your project, it is always on my mind. I am usually available to answer questions and will reply to texts and emails when possible on regular business days between the hours of 7 am and 7 pm. If I am in town, I am usually available on Saturdays between 9 & 4. We hope these interior design questions and answers have helped you in the area of design. If you have any other questions, we are more than happy to answer them.

The kitchen sink has often been used to describe someone who packs everything they can think of when going on a trip, but in reality, it is a vital part of the kitchen and one of the most frequently used elements. It’s how we maintain a clean environment as we wash our hands, food, countertops, and dirty dishes. Our entire meal prep revolves around the sink since it is where most of the food is cut and prepared to be turned into a delicious dish for the family, and all the pots are filled. With so much happening around the sink, and it fulfills many roles, the type you choose is important. It should have the capacity to do everything needed in one easy design, which is why Greenbrook Design is proud to be a dealer for the Galley Workstation, a company that has reinvented the sink. Let’s talk about what it is and why you should choose it for your new kitchen sink.

basement

Home is more than just a place to prepare for the next day, to sleep at night, and to eat your meals. It is a place where memories are made. It is where you can take a break from your routine and do something fun with your family. While everyone enjoys gathering in the kitchen, it is not the most ideal area of the home to play a board game or watch a movie. Many homeowners enjoy the idea of having a separate area where the kids can play, or they can host a Super Bowl party. Carving out a place in the home dedicated to just fun is a great way to enjoy family time without worrying about making a mess. Let’s talk about some ways to build your home for entertainment.

The kitchen is the center of the home, which means it should be given good consideration when planning its layout. This is especially true when it comes to cabinet design. Closed, glass front, and open shelving are the options available for kitchen cabinets. Open shelving has become a popular choice with homeowners and designers alike due to the elegance and style it brings to the kitchen. Let’s talk about the benefits it can bring to your home and some helpful design tips.

The bathroom plays a key role in everyone’s morning routine, but more specifically, the bathroom vanity. It’s the place where the kids go to brush their teeth, fix their hair, and where all the necessities are stored. They can also maximize limited space and give you the storage you need, but how do you know which one is right for you? Let’s explore some of the common questions about bathroom vanities to help you find the perfect one.

Environmentally friendly products are trending, and that includes the design world. More and more homeowners are looking for ways to lessen their carbon footprint, and companies have risen to the task by providing a large selection of products. Our showroom offers a variety of products sourced through multiple companies that allow you to get exactly what you need for your home while keeping Mother Nature safe. Let’s talk about some of the latest sustainable design trends that are now available to you and your family.