Design Notes
For Services Provided By Greenbrook Design – Ask The Designer.
Can I shop on my own?
You have hired me to design and complete a vision for your space. I ask that you do not select or purchase items because they may not fit the design, space, or budget. You will receive a detailed Specification for items to be purchased directly.
What Additional Cost Can I Expect?
I do my best to give you a complete cost outlook of each item, but additional costs such as storage, shipping, installation, or unexpected labor occasionally happen. For a very detailed explanation of possible hidden costs, read: The Hidden Costs of Interior Design
Do You Work With Contractors?
I work with the contractors hired by the client. I love working with other design professionals to create your custom space. I prefer to use professionals I have worked with on previous projects, and can provide recommendations when necessary. Greenbrook Design does not provide contractor services, so independent architects and contractors hired by the client are an integral part of the process.
How Long Do Projects Normally Last?
You will find this on many interior design questions and answers forums. This depends on the scope of the project and what is purchased. Occasionally, there are delays caused by weather, vendor vacations, factory errors, and other unpredictable influences that are out of my control. The client and all professionals hired to work on the project are expected not to cause unreasonable delays. Custom-ordered projects can take 4-12 weeks to receive once ordered.
How Do I Place An Order?
Once you receive a Proposal, you have 3 days to accept or decline the item. For acceptance, a signed copy of the proposal or approval on Studio Projects and full payment are required to place an order. No item will be ordered by the Designer until the Designer receives the signed proposal and complete payment.
Can I Change My Mind After An Order Is Placed?
Most often, orders cannot be canceled or refunded. In the event that a full refund can be attained, you may cancel the order and receive a refund for the cost of the item minus the purchasing fee and any other applicable fees. You will be charged hourly for the time spent on canceled orders. Custom orders are not refundable.
When Are Payments Due?
Proposals are due with payment within 3 days. Invoices for time billing and reimbursable expenses are due within 14 days. Invoices over 30 days past due will accrue a 10% late fee per month, and all work will cease until the invoice is paid.
What If I Decide To Add More To The Scope Of Work Mid-Design?
Since I work hourly, increasing the scope is not a problem.
What If I Have Concerns About An Item?
Please bring these to my attention immediately, and we will discuss your concerns and, if necessary, find a more desirable solution. You make the decision about what is purchased and installed in your home.
What About A Budget?
We can work within your budget, whether you are looking for a completely custom masterpiece, something more along the lines of Pottery Barn, or a mix of the two. Having a budget is very important for the project to run smoothly and for your expectations to be met.
How Are Items Delivered?
Our policy is to perform one large installation of all your items, including all furniture and accessories purchased. Items purchased by Greenbrook Design go into a licensed, bonded, insured, and climate-controlled warehouse awaiting installation. It is our policy not to deliver items to clients’ homes directly or in multiple trips. Clients are responsible for all shipping, storage, and delivery fees.
How Do You Invoice Your Time?
In an effort to be as transparent as possible, I try to detail out design time. For example, I may spend my day researching products and putting together a design board. I do my best to detail the date, time spent, and a general summary of completed tasks.
Greenbrook DesignColor matters. It is a part of how we tell our story, especially within our homes. In the last few years, homeowners have ventured off the traditional path of neutrals, such as white, gray, and beige, to bring in pops of bold hues like red, green, and even blue. As the demand for brighter colors increases, both manufacturers and designers have risen to the occasion by creating and incorporating a more diverse color palette for their clients. Traditional products, such as tile, furniture, flooring, cabinets, and even glass, come in a wider selection of bold colors, which provide homeowners with the opportunity to blend a variety of bold colors and neutral colors together in a stunning final design. Although color is a fun element in the world of interiors, it can be challenging to determine the right amount and the various ways it can be incorporated into the home to create the perfect balance for everyone to enjoy.
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Walker Woodworking Does your home need some renovations to bring it back up to speed for your specific lifestyle? Are you ready to transform certain areas into a more functional and purposeful space? Our experienced design team has assisted hundreds of clients in creating new areas that function exactly as they need. How can we help you prioritize your needs through design? Let us help you find the areas of priority in your home!
Greenbrook DesignAt the heart of any design work is the chance to tell a story—the story of those who live there. Our home is at the core of who we are. It is our grounding, the place we can truly let our hair down and be ourselves. It’s where memories are not just made, but remembered and passed down to the next generation. Homes are meant to be special—a symbol to all who enter of what truly matters to us. That’s why the design choices we make should be influenced by who we are, where we came from, and how our unique experiences shape us. Across the world, people’s design choices are deeply rooted in culture. But in today’s ever-connected world, we’re also seeing a beautiful blending of cultures—where traditional elements mix with modern influences, and regional styles merge to reflect global inspirations.
Greenbrook Design
Walker Woodworking