Design Notes

Interior Design Project Common Questions and Answers

For Services Provided By Greenbrook Design – Ask The Designer.

Can I shop on my own?

You have hired me to design and complete a vision for your space. I ask that you do not select or purchase items because they may not fit the design, space, or budget. You will receive a detailed Specification for items to be purchased directly.

What Additional Cost Can I Expect?

I do my best to give you a complete cost outlook of each item, but additional costs such as storage, shipping, installation, or unexpected labor occasionally happen. For a very detailed explanation of possible hidden costs, read: The Hidden Costs of Interior Design

Do You Work With Contractors?

I work with the contractors hired by the client. I love working with other design professionals to create your custom space. I prefer to use professionals I have worked with on previous projects, and can provide recommendations when necessary. Greenbrook Design does not provide contractor services, so independent architects and contractors hired by the client are an integral part of the process.

How Long Do Projects Normally Last?

You will find this on many interior design questions and answers forums. This depends on the scope of the project and what is purchased. Occasionally, there are delays caused by weather, vendor vacations, factory errors, and other unpredictable influences that are out of my control. The client and all professionals hired to work on the project are expected not to cause unreasonable delays. Custom-ordered projects can take 4-12 weeks to receive once ordered.

How Do I Place An Order?

Once you receive a Proposal, you have 3 days to accept or decline the item. For acceptance, a signed copy of the proposal or approval on Studio Projects and full payment are required to place an order.  No item will be ordered by the Designer until the Designer receives the signed proposal and complete payment.

Can I Change My Mind After An Order Is Placed?

Most often, orders cannot be canceled or refunded. In the event that a full refund can be attained, you may cancel the order and receive a refund for the cost of the item minus the purchasing fee and any other applicable fees. You will be charged hourly for the time spent on canceled orders. Custom orders are not refundable.

When Are Payments Due?

Proposals are due with payment within 3 days. Invoices for time billing and reimbursable expenses are due within 14 days. Invoices over 30 days past due will accrue a 10% late fee per month, and all work will cease until the invoice is paid.

What If I Decide To Add More To The Scope Of Work Mid-Design?

Since I work hourly, increasing the scope is not a problem.

What If I Have Concerns About An Item?

Please bring these to my attention immediately, and we will discuss your concerns and, if necessary, find a more desirable solution. You make the decision about what is purchased and installed in your home.

What About A Budget?

We can work within your budget, whether you are looking for a completely custom masterpiece, something more along the lines of Pottery Barn, or a mix of the two. Having a budget is very important for the project to run smoothly and for your expectations to be met.

How Are Items Delivered?

Our policy is to perform one large installation of all your items, including all furniture and accessories purchased. Items purchased by Greenbrook Design go into a licensed, bonded, insured, and climate-controlled warehouse awaiting installation. It is our policy not to deliver items to clients’ homes directly or in multiple trips. Clients are responsible for all shipping, storage, and delivery fees.

How Do You Invoice Your Time?

In an effort to be as transparent as possible, I try to detail out design time. For example, I may spend my day researching products and putting together a design board. I do my best to detail the date, time spent, and a general summary of completed tasks.

What Is Your Response Time By Email and Or Text?

A design project can be very time-consuming; even when I am not working directly on your project, it is always on my mind. I am usually available to answer questions and will reply to texts and emails when possible on regular business days between the hours of 7 am and 7 pm. If I am in town, I am usually available on Saturdays between 9 & 4. We hope these interior design questions and answers have helped you in the area of design. If you have any other questions, we are more than happy to answer them.

Organization is a key part of a successful life. You make a plan, you know what you need, and how you will accomplish your goals. This strategy requires you to lay everything out so you can be prepared, which is why people love apps that help them stay on track or write it down in an old-fashioned paper planner.  An organization can also infiltrate multiple areas of life, such as time management and home layout, meaning it has made its presence known in the design world. More and more designers are seeking ways to integrate organization into their designs, to the extent that a new term has been coined to describe this approach: organizeology. Let’s unpack what organizeology means!

If you are looking to hit the refresh button on your home, color is always a great way to start. From simple accent pieces, such as pillows and rugs, to repainting an entire room, choosing a new color can inspire you and help you regain your focus. The color of the year for 2022 are a wonderful place to start and can guide you down the right path for your home. Come visit our showroom in Uptown Shelby, NC, where you can walk through our 5,000-square-foot space and experience the possibilities for your home.

Lighting is a crucial aspect of interior design; it significantly influences the mood in the home and alleviates eye strain when there is minimal natural light or when it gets dark. More often than not, a home suffers from insufficient lighting instead of overillumination. For seniors, lighting is even more critical, as the muscles in the eye weaken over time and the pupil size decreases, making it harder for light to enter. Better lighting reduces the chance of bumping or falling over an obstacle and lessens the strain on the eyes as you look around. Good lighting also helps create a comfortable and relaxing environment, exactly what you want for your well-deserved retirement. Let’s talk about how you can have the best lighting, what the benefits are, and which lighting choices are best for certain areas in the home.

Color matters. It is a part of how we tell our story, especially within our homes. In the last few years, homeowners have ventured off the traditional path of neutrals, such as white, gray, and beige, to bring in pops of bold hues like red, green, and even blue. As the demand for brighter colors increases, both manufacturers and designers have risen to the occasion by creating and incorporating a more diverse color palette for their clients. Traditional products, such as tile, furniture, flooring, cabinets, and even glass, come in a wider selection of bold colors, which provide homeowners with the opportunity to blend a variety of bold colors and neutral colors together in a stunning final design. Although color is a fun element in the world of interiors, it can be challenging to determine the right amount and the various ways it can be incorporated into the home to create the perfect balance for everyone to enjoy.

Home is a reflection of you, and one of the best ways to do that is through color. Color is more than a collection of tints and shades; it has more impact on our mood than anything else and can influence the look of our home more than we realize. Color psychology has been studied for decades, with recent findings revealing just how powerful color truly is in the home. Size and style can change by simply selecting different colors for your furniture, accent pieces, or wall color. As color plays such a vital role in the atmosphere and presentation of the home, it can feel a little overwhelming or even intimidating to make color choices. We have compiled a list of 15 simple ways you can add color to your home.