• Link to Facebook
  • Link to Instagram
  • Link to TikTok
  • Link to Pinterest
  • Link to Mail
Phone: 980-404-9600
Greenbrook Design
  • Home
  • About
    • Cabinet Design
    • Interior Design
    • Our Process
    • Install FAQ
    • Meet The Team
      • Chloe Tate
      • Hannah Deal
      • Taylor Walker
      • Tina Colgan
    • Our Story
    • Testimonials
  • Design Center
    • Cabinet Lines
    • LED Cabinet Lighting Prep
    • More Products
  • Portfolio
    • Inspiration Gallery
    • Project Portfolio’s
  • Design Journal
  • Contact Us
  • Events
  • Careers
  • 980-404-9600
  • Click to open the search input field Click to open the search input field Search
  • Menu Menu
a bedroom with a couch and a table and gold light
Greenbrook Design

Design Notes

Interior Design Project Common Questions and Answers

Share this entry
  • Share on Facebook
  • Share on X
  • Share on Pinterest
  • Share on LinkedIn
  • Share on Reddit
  • Share by Mail

For Services Provided By Greenbrook Design – Ask The Designer.

Can I shop on my own?

You have hired me to design and complete a vision for your space. I ask that you do not select or purchase items because they may not fit the design, space, or budget. You will receive a detailed Specification for items to be purchased directly.

What Additional Cost Can I Expect?

I do my best to give you a complete cost outlook of each item, but additional costs such as storage, shipping, installation, or unexpected labor occasionally happen. For a very detailed explanation of possible hidden costs, read: The Hidden Costs of Interior Design

Do You Work With Contractors?

I work with the contractors hired by the client. I love working with other design professionals to create your custom space. I prefer to use professionals I have worked with on previous projects, and can provide recommendations when necessary. Greenbrook Design does not provide contractor services, so independent architects and contractors hired by the client are an integral part of the process.

How Long Do Projects Normally Last?

You will find this on many interior design questions and answers forums. This depends on the scope of the project and what is purchased. Occasionally, there are delays caused by weather, vendor vacations, factory errors, and other unpredictable influences that are out of my control. The client and all professionals hired to work on the project are expected not to cause unreasonable delays. Custom-ordered projects can take 4-12 weeks to receive once ordered.

How Do I Place An Order?

Once you receive a Proposal, you have 3 days to accept or decline the item. For acceptance, a signed copy of the proposal or approval on Studio Projects and full payment are required to place an order.  No item will be ordered by the Designer until the Designer receives the signed proposal and complete payment.

Can I Change My Mind After An Order Is Placed?

Most often, orders cannot be canceled or refunded. In the event that a full refund can be attained, you may cancel the order and receive a refund for the cost of the item minus the purchasing fee and any other applicable fees. You will be charged hourly for the time spent on canceled orders. Custom orders are not refundable.

When Are Payments Due?

Proposals are due with payment within 3 days. Invoices for time billing and reimbursable expenses are due within 14 days. Invoices over 30 days past due will accrue a 10% late fee per month, and all work will cease until the invoice is paid.

What If I Decide To Add More To The Scope Of Work Mid-Design?

Since I work hourly, increasing the scope is not a problem.

What If I Have Concerns About An Item?

Please bring these to my attention immediately, and we will discuss your concerns and, if necessary, find a more desirable solution. You make the decision about what is purchased and installed in your home.

What About A Budget?

We can work within your budget, whether you are looking for a completely custom masterpiece, something more along the lines of Pottery Barn, or a mix of the two. Having a budget is very important for the project to run smoothly and for your expectations to be met.

How Are Items Delivered?

Our policy is to perform one large installation of all your items, including all furniture and accessories purchased. Items purchased by Greenbrook Design go into a licensed, bonded, insured, and climate-controlled warehouse awaiting installation. It is our policy not to deliver items to clients’ homes directly or in multiple trips. Clients are responsible for all shipping, storage, and delivery fees.

How Do You Invoice Your Time?

In an effort to be as transparent as possible, I try to detail out design time. For example, I may spend my day researching products and putting together a design board. I do my best to detail the date, time spent, and a general summary of completed tasks.

What Is Your Response Time By Email and Or Text?

A design project can be very time-consuming; even when I am not working directly on your project, it is always on my mind. I am usually available to answer questions and will reply to texts and emails when possible on regular business days between the hours of 7 am and 7 pm. If I am in town, I am usually available on Saturdays between 9 & 4. We hope these interior design questions and answers have helped you in the area of design. If you have any other questions, we are more than happy to answer them.

Share this entry
  • Share on Facebook
  • Share on X
  • Share on Pinterest
  • Share on LinkedIn
  • Share on Reddit
  • Share by Mail

a dining room with a table and artwork on the wallGreenbrook Design

Guide to Forgotten Interior Design Styles that are Making a Comeback

Design Notes

Recycling old styles with a modern twist is a phenomenal way to honor the past while creating the future. Nostalgia is a valuable part of the creative process, especially in designing homes, our little personal factory of memories. So, don’t be afraid to try out some of these forgotten interior design styles that are making a comeback. It’s nice to freshen up your whole concept and take a little walk through a time capsule. Let your creativity fly in the limbo of styles, and wonder what else will be new soon.

Read more
November 14, 2022/by Stacey Walker
https://i0.wp.com/greenbrookdesign.com/wp-content/uploads/2025/01/Walker-Woodworking-custom-cabinets-dean-chandelier-live-edge-dining-room-table-dovetail-furniture.jpg?fit=1920%2C1280&ssl=1 1280 1920 Stacey Walker https://greenbrookdesign.com/wp-content/uploads/2025/01/Design-Center-Logo-1-02-300x213.png Stacey Walker2022-11-14 14:49:152025-07-24 14:50:36Guide to Forgotten Interior Design Styles that are Making a Comeback
a wood shelves with fruit and a bowl of teapot on itWalker Woodworking

Designing a Luxury Home on a Budget

Life, Styled

We all have an idea of what our dream home would look like, after all, that is what places like Houzz and Pinterest are for, right? You wish you could have those little personalized spaces and upscale feel in your home that makes it stand out from the ordinary. Sometimes we believe that the home we envision is far too luxurious for our budget, but that is not true. But with a little creative thinking, anything is possible! There are many ways to stretch a budget through good planning and a few helpful tricks that can give you the luxury you desire without breaking the bank. Let’s explore the various ways to achieve designing a luxury home on a budget and bring your dreams to life.

Read more
November 1, 2022/by Stacey Walker
https://i0.wp.com/greenbrookdesign.com/wp-content/uploads/2025/05/Dura-Supreme-cabinets-walnut-floating-shelves-open-kitchen-shelving-white-subway-backsplash-kitchen-tile-walnut-wood.jpg?fit=1920%2C1280&ssl=1 1280 1920 Stacey Walker https://greenbrookdesign.com/wp-content/uploads/2025/01/Design-Center-Logo-1-02-300x213.png Stacey Walker2022-11-01 15:05:462025-07-24 15:06:08Designing a Luxury Home on a Budget
Soaker tub in front of a walk in shower with marble wallsGreenbrook Design

Eco-Minimalist Changes You Can Make In Your Bathroom

Smart -Innovative - Solutions

These products usually come in refillable, recyclable, or compostable packaging and containers. Some have no packaging at all if you buy them from your local health food stores. You can also switch to more sustainable cleaning products, such as vinegar and hot water. For toilet paper, look for options with compostable packaging. You can also switch to a bidet to achieve complete waste-free status.

Being eco-friendly is at the heart of minimalism. If you want to adopt this light, sustainable, and freeing lifestyle, making eco-minimalist changes in your bathroom is a great first step. For more tips on achieving an elevated lifestyle, visit us here at Greenbrook Design.

Read more
October 28, 2022/by Stacey Walker
https://i0.wp.com/greenbrookdesign.com/wp-content/uploads/2025/02/Master-Bathroom-Soaker-tub-Shower-stall-his-and-hers-vanities.jpg?fit=1920%2C1280&ssl=1 1280 1920 Stacey Walker https://greenbrookdesign.com/wp-content/uploads/2025/01/Design-Center-Logo-1-02-300x213.png Stacey Walker2022-10-28 15:17:272025-07-24 15:18:26Eco-Minimalist Changes You Can Make In Your Bathroom
Master bathroom with a bathtub, make up vanity, and single vanityWalker Woodworking

A Place To Just Relax & Unwind: Designing a Bathroom Refuge

Life, Styled

As one of the most used areas in the home for our intimate needs, the bathroom should be designed as a place of refuge and relaxation from the cares and stresses of life. This means that it should reflect your personality in every way, from color to pattern; everything should make it a place you enjoy using, rather than just serving a purpose. Design details matter, and with traditional rules being replaced with out-of-the-box thinking, it is easier than ever to accomplish this task. You deserve to have a well-functioning and lovely bathroom that is designed with you in mind. Designing a bathroom should be all about you!

Read more
October 14, 2022/by Stacey Walker
https://i0.wp.com/greenbrookdesign.com/wp-content/uploads/2025/02/White-Master-bathroom-mirrored-doors-mullions-custom-cabinets.jpg?fit=1920%2C1280&ssl=1 1280 1920 Stacey Walker https://greenbrookdesign.com/wp-content/uploads/2025/01/Design-Center-Logo-1-02-300x213.png Stacey Walker2022-10-14 15:34:412025-07-24 15:36:05A Place To Just Relax & Unwind: Designing a Bathroom Refuge
a white cabinet with a white counter topGreenbrook Design

Designing Your Home With A: Modern Farmhouse Design

Life, Styled

It’s hard to believe that the farmhouse style has only recently become so popular, thanks to its warm colors and romantic charm. It was once a haven for those seeking to escape city life and return to simpler times. Nowadays, farmhouse design is about elegant simplicity in every piece of furniture. Whether you live in a bungalow or a mansion, incorporating modern farmhouse design into your home is easier than ever. Here are some tips to help you get started.

Read more
October 1, 2022/by Stacey Walker
https://i0.wp.com/greenbrookdesign.com/wp-content/uploads/2025/07/Semi-custom-cabinets-kitchen-remodel-Greenbrook-Design-Top-knobs-hardware-Sharp-appliances-organization-white-cabinetsFarmhouse.-Metropolitan-Cabinets.jpg?fit=1920%2C1280&ssl=1 1280 1920 Stacey Walker https://greenbrookdesign.com/wp-content/uploads/2025/01/Design-Center-Logo-1-02-300x213.png Stacey Walker2022-10-01 15:43:352025-07-31 13:14:43Designing Your Home With A: Modern Farmhouse Design
Page 18 of 49«‹1617181920›»

Follow us on Facebook

Office

Address
112 N. Lafayette St.
Shelby, NC 28150

 

Contact
Jan@greenbrookdesign.com
980-404-9600

 

Showroom Hours:
Monday 9 to 5 pm
Tuesday 9 to 5 pm
Wednesday 9 to 5 pm
Thursday 9 to 5 pm
Friday 10 to 4 pm
First Friday’s extended hours 5 to 7 pm
Saturday 10 to 2 pm

 

Our showroom is open to the public. Design meetings require an appointment, which can be done by phone or email. CONTACT US

 

Vendors require an appointment. Please contact: Jan@greenbrookdesign.com

Join Our Newsletter
  Thank you for Signing Up
Please correct the marked field(s) below.
Email
Name

Latest Projects

  • Elegant bathroom with gold vessel sink
    Sherrills Ford Custom Home Featuring Semi-custom CabinetsMay 13, 2026 - 2:25 pm
  • Walker Woodworking custom cabinetsStoll Hood white bar stools island lighting mullions open kitchen design Catawba door
    Sherrills Ford Custom Kitchen & Master BathroomMay 12, 2026 - 11:49 am
  • Bunk room bunk beds custom cabinetry Walker Woodworking custom finish lake house ideas
    Sherrills Ford Custom HomeMarch 20, 2026 - 12:18 pm
  • Walker Woodworking Greenbrook Design LED Lighting Walnut drawer boxes 60 Julien Sink 48 Range
    Kitchen Remodel gets Inset CabinetryJanuary 22, 2026 - 2:01 pm
  • Walker Woodworking custom cabinetsWalnut island Piedmont Door Top Knobs hardware Honey Bronze Reeded cabinets End panel design kitchen designer 1
    Kitchen Remodel meets Custom Detail & Everyday LivingJanuary 6, 2026 - 5:55 pm
  • masterbath design bathroom designer Greenbrook Design Shelby NC Walker Woodworking custom cabinets reeded doors rounded vanity floating vanity
    Serene Reeded RetreatJanuary 6, 2026 - 4:38 pm
  • Walker Woodworking mountain homes Quarter Sawn White Oak Silestone Clifton Door Profile Integrated End Panel Vertical Dividers Stoll Industries Metal hood panel ready appliance
    Modern Mountain OakNovember 15, 2025 - 1:46 pm
  • KLI%40HeatherIsonPhotography Walnut reeded hood Curved island with waterfall edge black metal mullions Stoll Ind. Walnut cabinets texture in the kitchen
    Reeded Cabinetry in StyleOctober 29, 2025 - 11:56 am
  • Walker Woodworking custom cabinets frameless cabinets quarter sawn white oak glass front cabinet doors quartz countertop
    Black Walnut and White OakOctober 7, 2025 - 5:09 pm
  • Walker Woodworking custom cabinets kitchen lighting kitchen island white kitchen cabinets inset cabinets
    A Touch of Brass and WalnutOctober 7, 2025 - 4:25 pm

Categories

  • Design Notes (136)
  • In The News (5)
  • Life, Styled (85)
  • Smart -Innovative – Solutions (8)
  • Uptown & Undercover (3)
  • What's New (7)

Quicklinks

Get Started

Meet the Team

FAQ

Testimonials

7 Step Process

Our Services

Contact Us

Events

Dealer For

Walker Woodworking

Cabinets by Cabico

Metropolitan Woodworks Cabinets

Fabuwood Cabinets

Shamrock Cabinets

NatureKast – Outdoor Cabinetry

James Martin Vanities

Find Our Showroom

112 N. Lafayette St.

Shelby, NC 28150

Greenbrook Design 2025 - Enfold Theme by Kriesi
  • Link to Facebook
  • Link to Instagram
  • Link to TikTok
  • Link to Pinterest
  • Link to Mail
Link to: Tips For Planning Your Remodel Budget: Budgeting for Your Kitchen and Bath Link to: Tips For Planning Your Remodel Budget: Budgeting for Your Kitchen and Bath Tips For Planning Your Remodel Budget: Budgeting for Your Kitchen and Batha drawer with items in it budgetingGreenbrook Design Link to: The Bramble House Link to: The Bramble House a living room with a green couch and a kitchenWalker WoodworkingThe Bramble House
Scroll to top Scroll to top Scroll to top