Design Notes
For Services Provided By Greenbrook Design – Ask The Designer.
Can I shop on my own?
You have hired me to design and complete a vision for your space. I ask that you do not select or purchase items because they may not fit the design, space, or budget. You will receive a detailed Specification for items to be purchased directly.
What Additional Cost Can I Expect?
I do my best to give you a complete cost outlook of each item, but additional costs such as storage, shipping, installation, or unexpected labor occasionally happen. For a very detailed explanation of possible hidden costs, read: The Hidden Costs of Interior Design
Do You Work With Contractors?
I work with the contractors hired by the client. I love working with other design professionals to create your custom space. I prefer to use professionals I have worked with on previous projects, and can provide recommendations when necessary. Greenbrook Design does not provide contractor services, so independent architects and contractors hired by the client are an integral part of the process.
How Long Do Projects Normally Last?
You will find this on many interior design questions and answers forums. This depends on the scope of the project and what is purchased. Occasionally, there are delays caused by weather, vendor vacations, factory errors, and other unpredictable influences that are out of my control. The client and all professionals hired to work on the project are expected not to cause unreasonable delays. Custom-ordered projects can take 4-12 weeks to receive once ordered.
How Do I Place An Order?
Once you receive a Proposal, you have 3 days to accept or decline the item. For acceptance, a signed copy of the proposal or approval on Studio Projects and full payment are required to place an order. No item will be ordered by the Designer until the Designer receives the signed proposal and complete payment.
Can I Change My Mind After An Order Is Placed?
Most often, orders cannot be canceled or refunded. In the event that a full refund can be attained, you may cancel the order and receive a refund for the cost of the item minus the purchasing fee and any other applicable fees. You will be charged hourly for the time spent on canceled orders. Custom orders are not refundable.
When Are Payments Due?
Proposals are due with payment within 3 days. Invoices for time billing and reimbursable expenses are due within 14 days. Invoices over 30 days past due will accrue a 10% late fee per month, and all work will cease until the invoice is paid.
What If I Decide To Add More To The Scope Of Work Mid-Design?
Since I work hourly, increasing the scope is not a problem.
What If I Have Concerns About An Item?
Please bring these to my attention immediately, and we will discuss your concerns and, if necessary, find a more desirable solution. You make the decision about what is purchased and installed in your home.
What About A Budget?
We can work within your budget, whether you are looking for a completely custom masterpiece, something more along the lines of Pottery Barn, or a mix of the two. Having a budget is very important for the project to run smoothly and for your expectations to be met.
How Are Items Delivered?
Our policy is to perform one large installation of all your items, including all furniture and accessories purchased. Items purchased by Greenbrook Design go into a licensed, bonded, insured, and climate-controlled warehouse awaiting installation. It is our policy not to deliver items to clients’ homes directly or in multiple trips. Clients are responsible for all shipping, storage, and delivery fees.
How Do You Invoice Your Time?
In an effort to be as transparent as possible, I try to detail out design time. For example, I may spend my day researching products and putting together a design board. I do my best to detail the date, time spent, and a general summary of completed tasks.
Greenbrook DesignHomes are a collection of things we love, and sometimes those things can come from places outside the traditional sources, such as your typical home furnishings stores. Increasingly, designers and homeowners alike are discovering the benefits of antique stores. These places, often thought of as the last stop for items no one else wanted, have become a popular shopping stop for those who want to have something unique in their home and enjoy the thrill of “treasure hunting”. More and more design styles are also embracing vintage finds, seeking to blend them together to create something special, such as the grand millennial and mid-century modern styles. Millennials are also enjoying the freedom to branch out in their design choices, creating a home that is customized to their own personality. Antique shopping can be a wonderful way to uncover those special touches that can make all the difference in your home, so let’s explore how to get started and what to do with all of the treasures you find.
Walker WoodworkingMore designers and contractors are incorporating this secondary space into the kitchen to gain square footage and have an area that works as an extension of the kitchen. Let’s dive deeper into what a butler pantry is and what the benefits are for you.
Walker WoodworkingThis is why we have created multiple door profile styles so that each of our clients can find the one that perfectly tells their story to everyone. At times, they are not able to pinpoint one that speaks to them, which is why we offer custom door styles as well. Several of our clients have opted for mullion cabinet doors, which always add a beautiful touch to their space.
Greenbrook DesignRecycling old styles with a modern twist is a phenomenal way to honor the past while creating the future. Nostalgia is a valuable part of the creative process, especially in designing homes, our little personal factory of memories. So, don’t be afraid to try out some of these forgotten interior design styles that are making a comeback. It’s nice to freshen up your whole concept and take a little walk through a time capsule. Let your creativity fly in the limbo of styles, and wonder what else will be new soon.
Walker WoodworkingWe all have an idea of what our dream home would look like, after all, that is what places like Houzz and Pinterest are for, right? You wish you could have those little personalized spaces and upscale feel in your home that makes it stand out from the ordinary. Sometimes we believe that the home we envision is far too luxurious for our budget, but that is not true. But with a little creative thinking, anything is possible! There are many ways to stretch a budget through good planning and a few helpful tricks that can give you the luxury you desire without breaking the bank. Let’s explore the various ways to achieve designing a luxury home on a budget and bring your dreams to life.
Greenbrook Design
Walker Woodworking