Design Notes
For Services Provided By Greenbrook Design – Ask The Designer.
Can I shop on my own?
You have hired me to design and complete a vision for your space. I ask that you do not select or purchase items because they may not fit the design, space, or budget. You will receive a detailed Specification for items to be purchased directly.
What Additional Cost Can I Expect?
I do my best to give you a complete cost outlook of each item, but additional costs such as storage, shipping, installation, or unexpected labor occasionally happen. For a very detailed explanation of possible hidden costs, read: The Hidden Costs of Interior Design
Do You Work With Contractors?
I work with the contractors hired by the client. I love working with other design professionals to create your custom space. I prefer to use professionals I have worked with on previous projects, and can provide recommendations when necessary. Greenbrook Design does not provide contractor services, so independent architects and contractors hired by the client are an integral part of the process.
How Long Do Projects Normally Last?
You will find this on many interior design questions and answers forums. This depends on the scope of the project and what is purchased. Occasionally, there are delays caused by weather, vendor vacations, factory errors, and other unpredictable influences that are out of my control. The client and all professionals hired to work on the project are expected not to cause unreasonable delays. Custom-ordered projects can take 4-12 weeks to receive once ordered.
How Do I Place An Order?
Once you receive a Proposal, you have 3 days to accept or decline the item. For acceptance, a signed copy of the proposal or approval on Studio Projects and full payment are required to place an order. No item will be ordered by the Designer until the Designer receives the signed proposal and complete payment.
Can I Change My Mind After An Order Is Placed?
Most often, orders cannot be canceled or refunded. In the event that a full refund can be attained, you may cancel the order and receive a refund for the cost of the item minus the purchasing fee and any other applicable fees. You will be charged hourly for the time spent on canceled orders. Custom orders are not refundable.
When Are Payments Due?
Proposals are due with payment within 3 days. Invoices for time billing and reimbursable expenses are due within 14 days. Invoices over 30 days past due will accrue a 10% late fee per month, and all work will cease until the invoice is paid.
What If I Decide To Add More To The Scope Of Work Mid-Design?
Since I work hourly, increasing the scope is not a problem.
What If I Have Concerns About An Item?
Please bring these to my attention immediately, and we will discuss your concerns and, if necessary, find a more desirable solution. You make the decision about what is purchased and installed in your home.
What About A Budget?
We can work within your budget, whether you are looking for a completely custom masterpiece, something more along the lines of Pottery Barn, or a mix of the two. Having a budget is very important for the project to run smoothly and for your expectations to be met.
How Are Items Delivered?
Our policy is to perform one large installation of all your items, including all furniture and accessories purchased. Items purchased by Greenbrook Design go into a licensed, bonded, insured, and climate-controlled warehouse awaiting installation. It is our policy not to deliver items to clients’ homes directly or in multiple trips. Clients are responsible for all shipping, storage, and delivery fees.
How Do You Invoice Your Time?
In an effort to be as transparent as possible, I try to detail out design time. For example, I may spend my day researching products and putting together a design board. I do my best to detail the date, time spent, and a general summary of completed tasks.
The kitchen tends to be one of the busiest areas in the home, and over the last year, it has become more than just a place to cook food. It has evolved into a multifunctional space where everyone gathers to perform a wide range of tasks. With so much at stake, planning a renovation requires careful thought and well-designed plans. Many designers caution against following the latest trends, but there are a few additional design mistakes they also encourage their clients to avoid. If you are considering a renovation or a new construction project, here are our top five biggest kitchen design mistakes to avoid.
Countertops are often underappreciated and underrated in the design world. They are the true workhorses of any space, as they are used regularly and withstand a great deal. We chop, pound, knead, spill, and more all over these smooth surfaces, yet they continue to function day after day. Unfortunately, they are not meant to last forever. Experts recommend replacing them every 10 to 15 years, especially if signs of wear and tear are evident, such as stubborn stains, chips, or cracks.
Sometimes, certain areas of home decor have been influenced by trends that are no longer in style and can make the space feel dated or even uninviting. Rooms also serve a specific purpose, and those can change over time. If your children are no longer living with you, their bedroom can be transformed into a craft room or even a guest suite. There are also some new things that are making their way onto potential homebuyers’ lists. We have done some research for you and discovered some of the top new items being used in home design.
It is always fun to watch those home improvement shows. It is always a delight to watch designers come up with a plan that completely transforms the space from drab to fab. Often, after watching those shows, you have a tendency to look around your own home, wishing you could give it an update, but a renovation is not conceivable at the moment for one reason or another. The good news is that you don’t have to undergo a renovation to give your home a lift or freshen it up; sometimes it’s the little things —the details —that can completely revamp your space and make a big impact without breaking the bank. Discover six simple ways you can freshen up your home and even make it feel completely new without going through a renovation.
Here are some steps you can take to ensure your kitchen is healthy and ready for creating dishes that are not only delicious but also beneficial for your family’s health. We know that it is not always easy to stick with the decision to be healthier, but with a well-designed kitchen, it can be. With over twenty years of experience, our design team is well-versed in planning a kitchen design that functions well for your specific needs while also reflecting the style you will love. We serve more than 15 counties and invite you to visit our 5,000-square-foot showroom, where you can walk through multiple kitchen displays to get a feel for the possibilities that await you. Connect with us and let’s start planning a healthy kitchen design.


Greenbrook Design
Walker Woodworking 


Greenbrook Design
Walker Woodworking