Design Notes
For Services Provided By Greenbrook Design – Ask The Designer.
Can I shop on my own?
You have hired me to design and complete a vision for your space. I ask that you do not select or purchase items because they may not fit the design, space, or budget. You will receive a detailed Specification for items to be purchased directly.
What Additional Cost Can I Expect?
I do my best to give you a complete cost outlook of each item, but additional costs such as storage, shipping, installation, or unexpected labor occasionally happen. For a very detailed explanation of possible hidden costs, read: The Hidden Costs of Interior Design
Do You Work With Contractors?
I work with the contractors hired by the client. I love working with other design professionals to create your custom space. I prefer to use professionals I have worked with on previous projects, and can provide recommendations when necessary. Greenbrook Design does not provide contractor services, so independent architects and contractors hired by the client are an integral part of the process.
How Long Do Projects Normally Last?
You will find this on many interior design questions and answers forums. This depends on the scope of the project and what is purchased. Occasionally, there are delays caused by weather, vendor vacations, factory errors, and other unpredictable influences that are out of my control. The client and all professionals hired to work on the project are expected not to cause unreasonable delays. Custom-ordered projects can take 4-12 weeks to receive once ordered.
How Do I Place An Order?
Once you receive a Proposal, you have 3 days to accept or decline the item. For acceptance, a signed copy of the proposal or approval on Studio Projects and full payment are required to place an order. No item will be ordered by the Designer until the Designer receives the signed proposal and complete payment.
Can I Change My Mind After An Order Is Placed?
Most often, orders cannot be canceled or refunded. In the event that a full refund can be attained, you may cancel the order and receive a refund for the cost of the item minus the purchasing fee and any other applicable fees. You will be charged hourly for the time spent on canceled orders. Custom orders are not refundable.
When Are Payments Due?
Proposals are due with payment within 3 days. Invoices for time billing and reimbursable expenses are due within 14 days. Invoices over 30 days past due will accrue a 10% late fee per month, and all work will cease until the invoice is paid.
What If I Decide To Add More To The Scope Of Work Mid-Design?
Since I work hourly, increasing the scope is not a problem.
What If I Have Concerns About An Item?
Please bring these to my attention immediately, and we will discuss your concerns and, if necessary, find a more desirable solution. You make the decision about what is purchased and installed in your home.
What About A Budget?
We can work within your budget, whether you are looking for a completely custom masterpiece, something more along the lines of Pottery Barn, or a mix of the two. Having a budget is very important for the project to run smoothly and for your expectations to be met.
How Are Items Delivered?
Our policy is to perform one large installation of all your items, including all furniture and accessories purchased. Items purchased by Greenbrook Design go into a licensed, bonded, insured, and climate-controlled warehouse awaiting installation. It is our policy not to deliver items to clients’ homes directly or in multiple trips. Clients are responsible for all shipping, storage, and delivery fees.
How Do You Invoice Your Time?
In an effort to be as transparent as possible, I try to detail out design time. For example, I may spend my day researching products and putting together a design board. I do my best to detail the date, time spent, and a general summary of completed tasks.
If you’ve ever watched a home renovation show or scrolled Pinterest for inspiration, you’ve probably thought, “I could do that myself.” DIY kitchen and bathroom remodels can seem appealing, especially when you’re trying to save money.
If you’re craving a home that feels fresh, calm, and elevated, without looking stark or trendy, warm neutrals are having a major moment. One shade we’re loving for kitchens, baths, and whole-home design is Sherwin-Williams Color of the Year: Universal Khaki, a grounded neutral that brings soft warmth, subtle depth, and timeless character to cabinetry and interiors.
There are many elements that help assemble the perfect design for your space, such as color, texture, and pattern, but one, in particular, plays a key role in making a statement: the focal point. Without a focal point, a room can feel busy or even boring, as it lacks something that immediately draws the eye. This is one of the reasons it is essential to include a focal point in the design; however, given its critical role, sufficient thought should be given to placing it in the optimal location. How do you design the perfect focal point that stands out without overpowering everything else? How do you best use focal points in a room or design with it in mind? Let’s explore the answers to getting the most out of your focal point.
In today’s fast-paced world, there’s something special about slowing down and appreciating the timeless things—old roads, old friends, old traditions—that still hold so much value. Here in our little corner of North Carolina, Uptown Shelby continues to embrace those small-town treasures.
Greenbrook Design You’ve decided it’s time to renovate your kitchen. A space where memories are made over meals, conversations flow, and life unfolds. This exciting journey includes a variety of decisions, such as selecting the right cabinet color, choosing a countertop material, picking out hardware, backsplash, and lighting. But the most important factor that influences all of these choices? Budget.
Greenbrook Design
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