Design Notes
For Services Provided By Greenbrook Design – Ask The Designer.
Can I shop on my own?
You have hired me to design and complete a vision for your space. I ask that you do not select or purchase items because they may not fit the design, space, or budget. You will receive a detailed Specification for items to be purchased directly.
What Additional Cost Can I Expect?
I do my best to give you a complete cost outlook of each item, but additional costs such as storage, shipping, installation, or unexpected labor occasionally happen. For a very detailed explanation of possible hidden costs, read: The Hidden Costs of Interior Design
Do You Work With Contractors?
I work with the contractors hired by the client. I love working with other design professionals to create your custom space. I prefer to use professionals I have worked with on previous projects, and can provide recommendations when necessary. Greenbrook Design does not provide contractor services, so independent architects and contractors hired by the client are an integral part of the process.
How Long Do Projects Normally Last?
You will find this on many interior design questions and answers forums. This depends on the scope of the project and what is purchased. Occasionally, there are delays caused by weather, vendor vacations, factory errors, and other unpredictable influences that are out of my control. The client and all professionals hired to work on the project are expected not to cause unreasonable delays. Custom-ordered projects can take 4-12 weeks to receive once ordered.
How Do I Place An Order?
Once you receive a Proposal, you have 3 days to accept or decline the item. For acceptance, a signed copy of the proposal or approval on Studio Projects and full payment are required to place an order. No item will be ordered by the Designer until the Designer receives the signed proposal and complete payment.
Can I Change My Mind After An Order Is Placed?
Most often, orders cannot be canceled or refunded. In the event that a full refund can be attained, you may cancel the order and receive a refund for the cost of the item minus the purchasing fee and any other applicable fees. You will be charged hourly for the time spent on canceled orders. Custom orders are not refundable.
When Are Payments Due?
Proposals are due with payment within 3 days. Invoices for time billing and reimbursable expenses are due within 14 days. Invoices over 30 days past due will accrue a 10% late fee per month, and all work will cease until the invoice is paid.
What If I Decide To Add More To The Scope Of Work Mid-Design?
Since I work hourly, increasing the scope is not a problem.
What If I Have Concerns About An Item?
Please bring these to my attention immediately, and we will discuss your concerns and, if necessary, find a more desirable solution. You make the decision about what is purchased and installed in your home.
What About A Budget?
We can work within your budget, whether you are looking for a completely custom masterpiece, something more along the lines of Pottery Barn, or a mix of the two. Having a budget is very important for the project to run smoothly and for your expectations to be met.
How Are Items Delivered?
Our policy is to perform one large installation of all your items, including all furniture and accessories purchased. Items purchased by Greenbrook Design go into a licensed, bonded, insured, and climate-controlled warehouse awaiting installation. It is our policy not to deliver items to clients’ homes directly or in multiple trips. Clients are responsible for all shipping, storage, and delivery fees.
How Do You Invoice Your Time?
In an effort to be as transparent as possible, I try to detail out design time. For example, I may spend my day researching products and putting together a design board. I do my best to detail the date, time spent, and a general summary of completed tasks.
Greenbrook Design If your kitchen feels a little outdated, lacks personality, or simply doesn’t reflect your style anymore, you’re not alone. The kitchen is the heart of the home, and over time, even the most loved spaces can start to feel uninspired.
The good news? You don’t need to commit to a full-scale renovation to achieve a custom, high-end look.
Designing a kitchen is one of the most exciting parts of building or remodeling a home. It’s where families gather, meals are shared, and memories are made. But because the kitchen is used so often, thoughtful planning is essential. Even small design mistakes can affect how your kitchen functions day to day.
At Greenbrook Design Kitchen & Bath, we help homeowners avoid common pitfalls and create kitchens that are both beautiful and functional. If you’re planning a remodel or building a new home, here are some of the biggest kitchen design mistakes we see—and how you can avoid them.
The kitchen has always been considered the heart of the home, but in 2026, it’s evolving even further, becoming a space that blends style, comfort, technology, and connection. Today’s homeowners want kitchens that feel warm, personalized, and highly functional for everyday life.
At Greenbrook Design Kitchen & Bath, we’re seeing several exciting kitchen design trends shaping new builds and remodeling projects. If you’re planning a kitchen renovation, these design ideas are defining the year ahead.
We are honored to share that Greenbrook Design has been featured in the January/February 2026 issue of Kitchen & Bath Design News, appearing on page 66. Being recognized in one of the industry’s most respected national publications is an incredible milestone for our team and a testament to the craftsmanship, creativity, and collaboration behind every project we design and build.
Greenbrook DesignWhen it comes to remodeling your kitchen or bathroom, the choices can feel overwhelming. Big-box stores, online retailers, and out-of-town contractors all promise convenience, but there’s something truly special about working with a local design center
Greenbrook Design
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