Design Notes
For Services Provided By Greenbrook Design – Ask The Designer.
Can I shop on my own?
You have hired me to design and complete a vision for your space. I ask that you do not select or purchase items because they may not fit the design, space, or budget. You will receive a detailed Specification for items to be purchased directly.
What Additional Cost Can I Expect?
I do my best to give you a complete cost outlook of each item, but additional costs such as storage, shipping, installation, or unexpected labor occasionally happen. For a very detailed explanation of possible hidden costs, read: The Hidden Costs of Interior Design
Do You Work With Contractors?
I work with the contractors hired by the client. I love working with other design professionals to create your custom space. I prefer to use professionals I have worked with on previous projects, and can provide recommendations when necessary. Greenbrook Design does not provide contractor services, so independent architects and contractors hired by the client are an integral part of the process.
How Long Do Projects Normally Last?
You will find this on many interior design questions and answers forums. This depends on the scope of the project and what is purchased. Occasionally, there are delays caused by weather, vendor vacations, factory errors, and other unpredictable influences that are out of my control. The client and all professionals hired to work on the project are expected not to cause unreasonable delays. Custom-ordered projects can take 4-12 weeks to receive once ordered.
How Do I Place An Order?
Once you receive a Proposal, you have 3 days to accept or decline the item. For acceptance, a signed copy of the proposal or approval on Studio Projects and full payment are required to place an order. No item will be ordered by the Designer until the Designer receives the signed proposal and complete payment.
Can I Change My Mind After An Order Is Placed?
Most often, orders cannot be canceled or refunded. In the event that a full refund can be attained, you may cancel the order and receive a refund for the cost of the item minus the purchasing fee and any other applicable fees. You will be charged hourly for the time spent on canceled orders. Custom orders are not refundable.
When Are Payments Due?
Proposals are due with payment within 3 days. Invoices for time billing and reimbursable expenses are due within 14 days. Invoices over 30 days past due will accrue a 10% late fee per month, and all work will cease until the invoice is paid.
What If I Decide To Add More To The Scope Of Work Mid-Design?
Since I work hourly, increasing the scope is not a problem.
What If I Have Concerns About An Item?
Please bring these to my attention immediately, and we will discuss your concerns and, if necessary, find a more desirable solution. You make the decision about what is purchased and installed in your home.
What About A Budget?
We can work within your budget, whether you are looking for a completely custom masterpiece, something more along the lines of Pottery Barn, or a mix of the two. Having a budget is very important for the project to run smoothly and for your expectations to be met.
How Are Items Delivered?
Our policy is to perform one large installation of all your items, including all furniture and accessories purchased. Items purchased by Greenbrook Design go into a licensed, bonded, insured, and climate-controlled warehouse awaiting installation. It is our policy not to deliver items to clients’ homes directly or in multiple trips. Clients are responsible for all shipping, storage, and delivery fees.
How Do You Invoice Your Time?
In an effort to be as transparent as possible, I try to detail out design time. For example, I may spend my day researching products and putting together a design board. I do my best to detail the date, time spent, and a general summary of completed tasks.
Walker Woodworking We love spaces that look beautiful, but many times we underestimate the little things that can have the biggest impact. Facets provide our bathrooms and kitchens with a clean and elegant way to wash our hands, our food, and our dishes. They are a functional part of the design, but that doesn’t mean they have to be boring. With the numerous styles and finishes offered by manufacturers, it can be challenging to determine which one will best suit your home. Several other factors should also be considered, including durability, maintenance, and suitability for specific areas of the home. Let’s talk about them here before you head out to buy your next amazing faucet.
Walker WoodworkingIf you have looked at a renovated kitchen and wondered where the appliances, such as the refrigerator and dishwasher, were, you have just experienced paneled appliances. The beauty of these custom panels lies in their ability to cover the appliances, allowing them to blend in seamlessly with the rest of the cabinetry.
Greenbrook DesignMany of our clients come to us from an hour or more away, often from the greater Charlotte metro area. A common question we hear is, “Why make the drive to Shelby when there are design centers closer to home?” It’s a fair question—and one we completely understand. That’s why we’d like to share a few key reasons why we believe the experience, service, and value you’ll find at Greenbrook Design make the trip well worth it.
Walker WoodworkingThere are many elements that help assemble the perfect design for your space, such as color, texture, and pattern, but one, in particular, plays a key role in making a statement: the focal point. Without a focal point, a room can feel busy or even boring, as it lacks something that immediately draws the eye. This is one of the reasons it is essential to include a focal point in the design; however, given its critical role, sufficient thought should be given to placing it in the optimal location. How do you design the perfect focal point that stands out without overpowering everything else? How do you best use focal points in a room or design with it in mind? Let’s explore the answers to getting the most out of your focal point.
Greenbrook DesignThe sofa is often one of the first things we notice when entering the living room since it tends to be the largest object in the room. We love to stretch out to watch TV or curl up under a blanket to read a book. Sometimes it also ends up being the quick solution to an additional place to sleep when in a bind. Designers have verified that this is a key piece of furniture for the living room, making it a sizable investment when the time comes for it to be replaced. As it is so important to the design, it stands to reason that there should be some things considered before making your next purchase. What things, exactly, should you look for before finalizing your choice, and what makes a sofa perfect for your home? Read on to find out some helpful tips that can assist you in picking your next sofa.
Greenbrook Design
Walker Woodworking