Design Notes
For Services Provided By Greenbrook Design – Ask The Designer.
Can I shop on my own?
You have hired me to design and complete a vision for your space. I ask that you do not select or purchase items because they may not fit the design, space, or budget. You will receive a detailed Specification for items to be purchased directly.
What Additional Cost Can I Expect?
I do my best to give you a complete cost outlook of each item, but additional costs such as storage, shipping, installation, or unexpected labor occasionally happen. For a very detailed explanation of possible hidden costs, read: The Hidden Costs of Interior Design
Do You Work With Contractors?
I work with the contractors hired by the client. I love working with other design professionals to create your custom space. I prefer to use professionals I have worked with on previous projects, and can provide recommendations when necessary. Greenbrook Design does not provide contractor services, so independent architects and contractors hired by the client are an integral part of the process.
How Long Do Projects Normally Last?
You will find this on many interior design questions and answers forums. This depends on the scope of the project and what is purchased. Occasionally, there are delays caused by weather, vendor vacations, factory errors, and other unpredictable influences that are out of my control. The client and all professionals hired to work on the project are expected not to cause unreasonable delays. Custom-ordered projects can take 4-12 weeks to receive once ordered.
How Do I Place An Order?
Once you receive a Proposal, you have 3 days to accept or decline the item. For acceptance, a signed copy of the proposal or approval on Studio Projects and full payment are required to place an order. No item will be ordered by the Designer until the Designer receives the signed proposal and complete payment.
Can I Change My Mind After An Order Is Placed?
Most often, orders cannot be canceled or refunded. In the event that a full refund can be attained, you may cancel the order and receive a refund for the cost of the item minus the purchasing fee and any other applicable fees. You will be charged hourly for the time spent on canceled orders. Custom orders are not refundable.
When Are Payments Due?
Proposals are due with payment within 3 days. Invoices for time billing and reimbursable expenses are due within 14 days. Invoices over 30 days past due will accrue a 10% late fee per month, and all work will cease until the invoice is paid.
What If I Decide To Add More To The Scope Of Work Mid-Design?
Since I work hourly, increasing the scope is not a problem.
What If I Have Concerns About An Item?
Please bring these to my attention immediately, and we will discuss your concerns and, if necessary, find a more desirable solution. You make the decision about what is purchased and installed in your home.
What About A Budget?
We can work within your budget, whether you are looking for a completely custom masterpiece, something more along the lines of Pottery Barn, or a mix of the two. Having a budget is very important for the project to run smoothly and for your expectations to be met.
How Are Items Delivered?
Our policy is to perform one large installation of all your items, including all furniture and accessories purchased. Items purchased by Greenbrook Design go into a licensed, bonded, insured, and climate-controlled warehouse awaiting installation. It is our policy not to deliver items to clients’ homes directly or in multiple trips. Clients are responsible for all shipping, storage, and delivery fees.
How Do You Invoice Your Time?
In an effort to be as transparent as possible, I try to detail out design time. For example, I may spend my day researching products and putting together a design board. I do my best to detail the date, time spent, and a general summary of completed tasks.
Walker WoodworkingYou are considering doing a kitchen renovation, but are a little nervous because of what your friend told you when they renovated their kitchen. The project was completed, and they settled into their new space and enjoyed many of the latest amenities. Then something happened. As they adjusted to the area, they thought about something that could have been done differently or that they wished they had added.
This design trend seems to always be among the most popular, and you don’t have to live on a farm to appreciate this simple, inviting style. In a world that seems never to stop moving, there is often a need to create a space where you can slow down, unwind from the cares of the day, and enjoy the simple things. In this blog, we want to explain precisely what the farmhouse style is and how you can incorporate a little of the past into your future.
Greenbrook DesignWe are excited to share this recently historic home remodel, built in 1824. This project presented us with some unique design challenges that we were able to overcome, resulting in a beautiful finished product and a very well-functioning kitchen.
Also known as Antebellum architecture, this property not only gives us an intimate look at how people once lived in this southern region but also shows the characteristics and style of a stunning southern design, which remains rich in history.
Greenbrook Design
Walker WoodworkingDesign trends are shifting, and people are looking to maximize space by combining rooms, so the laundry room has been built to meet this demand. A mudroom combined with a laundry room can be a great area. As the family enters the home, they can drop off any dirty clothing, eliminating any major messes. This is also a logical spot to have the dog feeding area or even the litter box, both of which prevent your guests from seeing the dirty side of your pets. A small pet bathing area can be added, making it convenient to wash the dog and then dry it with the towel in the washer. There are a few other combinations, including a pantry or bathroom. Be sure to consider what matters most to you and your family’s needs.
Greenbrook Design
Walker Woodworking