Design Notes
For Services Provided By Greenbrook Design – Ask The Designer.
Can I shop on my own?
You have hired me to design and complete a vision for your space. I ask that you do not select or purchase items because they may not fit the design, space, or budget. You will receive a detailed Specification for items to be purchased directly.
What Additional Cost Can I Expect?
I do my best to give you a complete cost outlook of each item, but additional costs such as storage, shipping, installation, or unexpected labor occasionally happen. For a very detailed explanation of possible hidden costs, read: The Hidden Costs of Interior Design
Do You Work With Contractors?
I work with the contractors hired by the client. I love working with other design professionals to create your custom space. I prefer to use professionals I have worked with on previous projects, and can provide recommendations when necessary. Greenbrook Design does not provide contractor services, so independent architects and contractors hired by the client are an integral part of the process.
How Long Do Projects Normally Last?
You will find this on many interior design questions and answers forums. This depends on the scope of the project and what is purchased. Occasionally, there are delays caused by weather, vendor vacations, factory errors, and other unpredictable influences that are out of my control. The client and all professionals hired to work on the project are expected not to cause unreasonable delays. Custom-ordered projects can take 4-12 weeks to receive once ordered.
How Do I Place An Order?
Once you receive a Proposal, you have 3 days to accept or decline the item. For acceptance, a signed copy of the proposal or approval on Studio Projects and full payment are required to place an order. No item will be ordered by the Designer until the Designer receives the signed proposal and complete payment.
Can I Change My Mind After An Order Is Placed?
Most often, orders cannot be canceled or refunded. In the event that a full refund can be attained, you may cancel the order and receive a refund for the cost of the item minus the purchasing fee and any other applicable fees. You will be charged hourly for the time spent on canceled orders. Custom orders are not refundable.
When Are Payments Due?
Proposals are due with payment within 3 days. Invoices for time billing and reimbursable expenses are due within 14 days. Invoices over 30 days past due will accrue a 10% late fee per month, and all work will cease until the invoice is paid.
What If I Decide To Add More To The Scope Of Work Mid-Design?
Since I work hourly, increasing the scope is not a problem.
What If I Have Concerns About An Item?
Please bring these to my attention immediately, and we will discuss your concerns and, if necessary, find a more desirable solution. You make the decision about what is purchased and installed in your home.
What About A Budget?
We can work within your budget, whether you are looking for a completely custom masterpiece, something more along the lines of Pottery Barn, or a mix of the two. Having a budget is very important for the project to run smoothly and for your expectations to be met.
How Are Items Delivered?
Our policy is to perform one large installation of all your items, including all furniture and accessories purchased. Items purchased by Greenbrook Design go into a licensed, bonded, insured, and climate-controlled warehouse awaiting installation. It is our policy not to deliver items to clients’ homes directly or in multiple trips. Clients are responsible for all shipping, storage, and delivery fees.
How Do You Invoice Your Time?
In an effort to be as transparent as possible, I try to detail out design time. For example, I may spend my day researching products and putting together a design board. I do my best to detail the date, time spent, and a general summary of completed tasks.
Two rooms in any home have the most potential to affect the property’s appeal and value when it is put on sale: the kitchens and bathrooms. Kitchens are valued because they function as a hub where people socialize and meals are prepared. Bathrooms are important because they are where people go to relax and unwind with a hot shower. The condition of a home’s kitchen and bathroom influences its market value.
Our top priority is helping our clients achieve a space that is suited to their needs and unique lifestyles. Here are three ways we strive to do this and help you create a safe and well-thought-out space for you and your family.
Whether you’ve recently purchased a new construction house or you happen to live in a historic home, there are several things you can do to make your home more technologically advanced. From unique features on kitchen appliances to the latest security accessories, where do you begin when upgrading to a smart home? Read on for some tips, tricks, and easy hacks that will help you discover how to make your housework harder and smarter for you.
Smart home technology. From voice-activated faucets to thermostats, technology has finally caught up to the home. Alexa’s name is spoken hundreds of times daily while performing multiple tasks, allowing homeowners to manage various tasks even when not at home.
Including nature’s elements in the home design remains a popular choice. Placing extra windows into the room to allow more light in or choosing eco-friendly options, such as granite countertops, are favored ways to accomplish this. Wood, however, remains the number one choice with most clients as it adds warmth and texture to the room. It also blends with multiple styles, including modern industrial and farmhouse. Even though there are numerous design benefits to incorporating wood into the design, not everyone has access to reclaimed wood or can afford to install it. Stikwood is the perfect solution.


Walker Woodworking
Greenbrook Design
Walker Woodworking 
Greenbrook
Greenbrook Design
Walker Woodworking